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Returns and cancellations

  • I made a mistake in my order, can I cancel?
    • If this happens, we kindly ask you to contact us as soon as possible via We then make sure to cancel your order.
  • I would like to return a product, how can I do this?
    • If you would like to return a product, please be sure to let us know within 14 days. Fill in the form and send the product back to us
  • What is the return deadline of a product?
    • Unadjusted products can be send back within 14 days. 
  • Can I return customized products?
    • Unfortunately this is not possible.
  • I am not satisfied with a product, what can I do?
  • I received a damaged product, what can I do?

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