Privacy policy

Carbonwebshop processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:
- First and last name
- Adress data
- Phone number
- E-mail address
- IP address
- Data about your activity on our website
- Data about your browsing habits on various websites around (because it company is part of an advertising network)
- Internet browser and device type
- Bank account number

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we
have collected personal data about a minor without this permission, please contact us via info@carbonwebshop.nl and we will delete this information.

Carbonwebshop processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if this is necessary to carry out our services
- To inform you about changes of our services and products - To deliver goods and services to you
- Carbonwebshop analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Carbonwebshop also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Carbonwebshop does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without involving a person (for example an employee of Carbonwebshop).

Carbonwebshop does not store your personal data longer than is strictly necessary to realise the purposes for which your data is collected.

Carbonwebshop does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Carbonwebshop remains responsible for these processing operations.

Carbonwebshop uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Carbonwebshop uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that keep track of your surfing behaviour so that we can offer customised content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser. Cookies are also placed by third parties on this website. These are, for example, advertisers and/or social media companies. Below an overview:
Cookie: GoogleAnalytics
Name:_utma
Function: Analytical cookie that measures website visits
Retention period: 38 months

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Carbonwebshop and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@carbonwebshop.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Carbonwebshop would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

Carbonwebshop takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@carbonwebshop.nl.